911 Crisis Center
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Genre: Reality-TV
S2.E1 ∙ Mama Bear to Grizzly Bear
Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch. When she takes a call from a concerned grandfather looking for his missing 2-week-old grandchild, Charline and the team combine forces to unravel the mystery.
S2.E2 ∙ Matt on the Move
Matt Reinke has learned the ins and outs of dispatching and is ready for the next step, but before he decides to apply for Supervisor, he must help a girl threatened with a knife and a panicked caller with a baby struggling to breathe.
S2.E3 ∙ Irish Moon
It's a double whammy at dispatch when St. Patrick's Day falls on a Full Moon. Charline takes matters into her own hands when she hears a couple screaming over an open line. The night shift tries to track down a man who says he's been shot.
S2.E4 ∙ Momivisor
Abby navigates being a new mom and a new Supervisor. Her skills are tested when a welfare check spirals into a pursuit. Then, when reports of a juvenile with gunshot wounds come in, Abby faces a mother's worst nightmare.
S2.E5 ∙ Dispatch Dad
Rookie Steve Schieferstein is new to CVD but brings a wealth of experience as a former EMT and police officer. For 12 hours, Steve must adjust to the other side of the phone and handle all types of calls - from roadkill to a full arrest.
S2.E6 ∙ Supernatural Woman
Melinda Pilat is a bonafide believer in Aliens and Bigfoot, thanks to her late father. Leaning on his memory, she handles the horrors of a house on fire with dogs still inside and a caller in distress who discovers her nephew unresponsive.
S2.E7 ∙ A Week to Be Appreciated
Appreciation Week is in full swing. While the shift is showered with food and fun, the calls keep coming; a robbery in real time and reports from the scene of a bad accident. Dispatcher Tiffany Ward wins an award for a call from last year.
S2.E8 ∙ Pins, Prizes, and Dispatch Pride
As Dispatch Week winds down, Essence keeps her eye on the prize. Charline and Melanie help a caller track down a burglar; dispatcher Jennifer Barber struggles to get a caller to start CPR before it's too late, earning herself a prize.
