Undercover Boss
Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, it will prove to the boss how important the job is to them.
Genre: Reality-TV
Cast:Mark Keller , Brie Thiele , Stephen J. Cloobeck , Sheldon Yellen , Rick Silva , Stephanie Haney , John Fuller , Eric Casaburi , Coby Brooks , Dan DiZio , Mitchell Modell , Kat Cole , Rick Tigner , Steve Phelps , Mike White , Mark Mallory , Justin Nichols , Chelsea Gilson
S1.E1 ∙ Waste Management
Larry O'Donnell, the President and C.O.O. of Waste Management, works alongside his employees, cleaning porta-potties, sorting waste at one of their recycling plants, collecting garbage from a landfill and even being fired for the first time in his life. O'Donnell's mission is to garner an up-close look at his company and workforce to see how and where improvements can be made from both an operational and morale standpoint.
S1.E2 ∙ Hooters
When Coby Brooks, President and CEO of "Hooters" goes undercover in his own company, he finds himself struggling to keep up in a fast-paced kitchen and is, later, forced to take immediate action when a restaurant manager steps out of line.
S1.E3 ∙ 7-Eleven
Joe DePinto, President and CEO of 7-Eleven, runs a tight ship. Joe is a no-nonsense former military man determined to make his company run as efficiently as possible. But he's going to give up his personal putting greens to work on the front-lines of his own company. By going undercover, Joe hopes to find ways to improve systems and operations for franchisees and to make 7-Eleven an even more well-oiled machine. Joe travels to Shirley, NY for his first job. This store is the biggest seller of coffee in the 7-Eleven system with over 2,500 coffee cups guzzled down everyday. His boss for the day is Dolores, a sharp lady who knows all her customers by name. After a few bumps in the road Joe starts to realize there is a lot more to making coffee than he thought, especially in such a high volume store. Joe interacts with one of Dolores' regular customers and learns that Dolores goes to dialysis twice a week and is waiting for a kidney donor. He is extremely moved by Dolores's story and also realizes that the store's secret to selling so much coffee isn't the location or type of coffee they are selling, it's Dolores herself. The next day Joe heads to a bakery in Baltimore, MD. Joe wants to check out the operation and meets Phil, a former marine who's in charge of all new trainees. Joe and Phil's task is to put fritters and other bakery items on the line to be baked. Joe struggles to keep up but Phil understands the importance of teamwork and helps him out. Phil and Joe connect as former soldiers and then head to the break room. Phil shows Joe his passion, doing artwork. Joe finds talking to Phil and getting to know him without any corporate talk a hugely enjoyable breath of fresh air. Joe's journey continues as he heads to Medford, NY to work the night shift. Joe meets Waqas, a bright and intelligent student from Pakistan, working hard to get his Bachelor's degree in America. Joe who is not used to working late at night is sluggish and tired. Waqas immediately notices th
S1.E4 ∙ White Castle
Dave Rife, the owner of White Castle, goes undercover in his own company where he accidentally ruins thousands of hamburger buns after mishandling equipment in one of his bakeries, and also discovers low morale among his employees at a local factory.
S1.E5 ∙ Churchill Downs
Bill Carstanjen, COO of Churchill Downs, Inc., the corporation famously known for its Kentucky Derby, goes undercover at his own racetracks where he faces his fear of horses head-on, and is unable to hold back tears after working for one employee.
S1.E6 ∙ GSI Commerce
Michael Rubin, CEO of the billion dollar e-commerce giant GSI, which provides customer service and product shipments for online orders to numerous top U.S. retailers, goes undercover in his own company where he discovers that rushing through a task can result in injury to others, and that his packing and shipping skills are not up to company standards.
S1.E7 ∙ Herschend Family Entertainment
Joel Manby is a former big cat in the auto industry who has settled down into the wholesome and fulfilling job as CEO of Herschend Family Entertainment. He'll give up his executive office and expensive account to work on the front lines of his own company. By going undercover, Joel hopes to get a closer look at how the recession is affecting his employees and to really see how it is to work on the front lines. Joel travels to Stone Mountain, GA for this first job. Joel's boss for the day is Captain Howard, a duck boat driver and entertainer at the Ride the Ducks attraction. Here, Joel sees what a great entertainer Howard is and is pleased to see he's making so many kids and families happy at the park. Joel realizes that other tours from other areas should see Howard's tour and vice versa; he thinks the other Ride the Ducks operations could learn a lot from one another. The next day Joel heads to Silver Dollar City in Branson, MO. Here, Joel meets a young man who is extremely enthusiastic and dedicated to his job in customer service. They start out working the front gates and the stroller booth, then head to lunch. In the break room, Joel learns Albert's passion is theme parks and designs roller coasters in his spare time. Albert wants to go to school but can't afford it if he's not working, but when he is working he often doesn't have time for school. Joel is extremely impressed with Albert's drive and dedication, and even sees a little bit of himself in Albert. Joel's journey continues at Silver Dollar City at 3:30 in the morning. He's up and ready to work washing the streets of Silver Dollar City with Richard. Joel struggles with the job and Richard critiques his work along the way, determined to get the park clean. While working, Joel and Richard talk about their lives and find out they've both adopted children. Richard also shares that he lost his house in a flood a few years ago and is still trying to rebuild his home. Joel is inspired by Richard's persevera
S1.E8 ∙ Roto-Rooter
President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion while working alongside several employees who force him to reflect on his past as well as his future legacy as the boss of their company.
S1.E9 ∙ 1-800-Flowers
Chris McCann, President and COO of 1-800-FLOWERS, America's largest florist and online gift shop, goes undercover where he is shocked by customers' perception of their brand and is later forced to reveal his true identity - a first for the series.
S2.E1 ∙ Choice Hotels International
Steve Joyce, the President and CEO of Choice Hotels International, one of America's largest hotel chains, goes undercover in order to see firsthand if the Choice franchisees are living up to the Choice standards.
S2.E2 ∙ Great Wolf Resorts
Kim Schaefer, the CEO of Great Wolf Lodge, North America's largest chain of indoor water park resorts, goes undercover in her own company, posing as a stay-at-home mom returning to the workforce.
S2.E3 ∙ DirecTV
Mike White, the President and CEO of DirecTV, goes undercover posing as an out-of-work salesman looking for a new line of work.
S2.E4 ∙ Frontier Airlines
Merging three airlines together under as the rebranded Frontier Airlines has been an overwhelming challenge for both executives and frontline employees. President, CEO and father of eight, Bryan Bedford, has chosen to go undercover in the new iteration of his company to help it succeed as a small airline competing with the "big guys."
S2.E5 ∙ NASCAR
Steve Phelps, Senior Vice President and Chief Marketing Officer for NASCAR, the sanctioning body for the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews, participating in an exhausting training session, and also struggles to keep pace working alongside a ground's crew preparing for one of NASCAR's biggest races at the famed Daytona International Speedway.
S2.E6 ∙ Chiquita Brands International
Fernando Aguirre, the Chairman and CEO of Chiquita Brands International, one of the largest producers and distributors of fruits and vegetables in the world and parent company of Fresh Express, goes undercover in his own company posing as an immigrant seeking the American dream.
S2.E7 ∙ Chicago Cubs
Todd Ricketts, a co-owner of the Chicago Cubs, one of America's most beloved sports teams, goes undercover posing as an out-of-work roofer looking for a new line of work.
S2.E8 ∙ Lucky Strike Entertainment
Steven Foster, Co-Founder and CEO of Lucky Strike Entertainment, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where he hits the streets as a walking bowling pin to drum up business, experiences a heavy heart when interacting with his employees, and has a heavy hand when working the bar.
S2.E9 ∙ Subway
Don Fertman, the Chief Development Officer for Subway restaurants, one of the world's largest food franchises, goes undercover where he must learn the endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever.
S2.E10 ∙ ABM Industries
Henrik Slipsager, the President and CEO of ABM, America's number one provider of building maintenance and facility services, goes undercover posing as a Dutch immigrant seeking a new career in the land of opportunity.
S2.E11 ∙ Johnny Rockets
John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career. During his undercover stint, he fails his first taste test when tasked with preparing one of the company's signature hamburgers, and also panics when he thinks his cover has been blown.
S2.E12 ∙ Norwegian Cruise Line
Kevin Sheehan, the CEO of Norwegian Cruise Line, one of the world's largest cruise companies, goes undercover posing as an unemployed cab driver competing against another contestant for an open position within the company. Kevin comes from a blue-collar family in Manhattan and worked as a taxi driver to pay his way through college.
S2.E13 ∙ UniFirst
Ron Croatti, President and CEO of UniFirst Corporation, one of North America's largest producers of work wear and uniforms, goes undercover posing as a former shop owner competing against another retired worker for the one open job in the company. Ron has a lot at stake: as an immigrant Italian, Ron's grandfather began the company over 75 years ago, washing uniforms while his grandmother pressed!
S2.E14 ∙ Belfor
BELFOR provides post-disaster relief and reconstruction services after fires, earthquakes, hurricanes and other natural disasters. Its CEO, Sheldon Yellen, is proud of keeping his employees employed through the economic crisis by immediately enacting a wage and hiring freeze. Now he is going undercover as a former insurance salesman to ensure his employees are being treated well.
S2.E15 ∙ Mack Trucks
Denny Slagle, President and CEO of Mack trucks, one of the most historic manufacturers of heavy duty vehicles in the world, goes undercover as an out of work subcontractor competing with a woman for a job at Mack trucks. Growing up next to a city dump in the mountains of North Carolina, Denny learned about hard work from his father and is eager to ensure he is doing right in his new role as CEO.
S2.E16 ∙ City of Cincinnati
The mayor of Cincinnati, Mark Mallory, becomes the first elected official to go undercover as he trades in his key to the city for a stint as a municipal employee, working as a mechanic repairing public transportation vehicles and a sanitation worker whose job entails removing roadkill from the streets.
S2.E17 ∙ United Van Lines
Rich McClure, the CEO of United Van Lines, the nation's largest moving company, asks his wife to assist him during one of his undercover jobs. Meanwhile, the boss' moving team fears he won't make it through the physically demanding task of wrapping, packing and loading an entire move.
S2.E18 ∙ MGM Grand
Scott Sibella, President and COO of the MGM Grand in Las Vegas, goes undercover within the walls of the second-largest hotel in the world and faces a group of rowdy gamblers who are quick to point out his shortcomings as a dealer. Meanwhile, the boss also becomes frustrated with the slowness of their computer system while attempting to check-in guests.
S2.E19 ∙ Synagro
Bill Massa, the President and CEO of Synagro, the largest wastewater treatment company in America, goes undercover posing as a former employee of a company that damaged the environment training with environmentally friendly companies.
S2.E20 ∙ Baja Fresh
David Kim, the CEO of Baja Fresh, the leading fast-casual chain in Mexican dining in the United States, goes undercover posing as a contestant who is competing for one position within the company. Immigrating to America from Korea was hard on David's family when he was growing up.
S2.E21 ∙ BrightStar Care
Shelly Sun, the CEO and co-founder of BrightStar Care, a full-service, private healthcare company serving more than 10,000 families in the United States, goes undercover posing as a former administrative assistant who is now looking for a job in healthcare
S2.E22 ∙ University of California, Riverside
Tim White, the chancellor of UC Riverside, one of Southern California's largest universities, goes undercover posing as a participant in a documentary about the University of California school system.
S3.E1 ∙ Diamond Resorts International
The Chairman and CEO of Diamond Resorts International ignites a fire on a dangerous assignment.
S3.E2 ∙ The Dwyer Group
Dina Dwyer-Owens, Chairman and CEO of the Dwyer Group, the parent company for Mr. Rooter and other national repair brands, embarks on a grueling undercover experience where she works as a plumber, hauls water heaters, fixes ovens and works alongside a grounds crew. Meanwhile, the boss is also shocked to discover one of her franchises isn't following a company policy.
S3.E3 ∙ Kendall-Jackson Wine Estates
Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments made by a delivery driver.
S3.E4 ∙ Checkers & Rally's
Rick Silva, President and CEO of Checkers & Rally's, one of the nation's largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he's forced to make a drastic decision regarding one of his restaurants.
S3.E5 ∙ American Seafoods
The CEO of American Seafoods must sink or swim when he tackles the dangerous work of a deckhand.
S3.E6 ∙ Popeyes Louisiana Kitchen
An Employee's lack of southern hospitality frustrates the Chief Talent Officer or Popeyes Louisiana Kitchen.
S3.E7 ∙ Oriental Trading Company
The CEO of Oriental Trading Company puts the festivities on ice after receiving complaints from several unhappy employees.
S3.E8 ∙ Yankee Candle
The boss of Yankee Candle's knack for customer service puts his undercover mission in jeopardy.
S3.E9 ∙ TaylorMade Golf Company
The boss of TaylorMade Gold Company breaks his cover when one of his employees takes a special interest in him.
S3.E10 ∙ Budget Blinds
The boss of Budget Blinds gets tangled up, hit on and insulted.
S3.E11 ∙ Philly Pretzel Factory
The boss of Philly Pretzel Factory is forced into action after one franchise owner goes rogue.
S3.E12 ∙ Fastsigns International
The boss of FASTSIGNS International learns first-hand how difficult the design and manufacturing of their product can be.
S3.E13 ∙ MasTec
The boss of MasTec receives an explosive surprise while heading down a manhole.
S4.E1 ∙ Modell's Sporting Goods
Modell's Sporting Goods CEO, Mitchell B. Modell, works undercover at his company.
S4.E2 ∙ Tilted Kilt
Tilted Kilt president Ron Lynch works undercover at his restaurants.
S4.E3 ∙ Cinnabon Inc.
Cinnabon president Kat Cole works undercover at her company.
S4.E4 ∙ Diamond Resorts: Take 2
For the first time ever, a former boss, Stephen Cloobeck of Diamond Resorts, returns for a second round undercover at his company.
S4.E5 ∙ Postnet
Steve Greenbaum, the CEO and founder of PostNet, undergoes a drastic transformation to get an inside peek at his company.
S4.E6 ∙ Mood Media
Lorne Abony, CEO of Mood Media, undergoes a drastic transformation, adding tattoos and fresh threads for a hipster disguise undercover.
S4.E7 ∙ Kampgrounds of America
Eagle Scout Jim Rodgers, Chairman and CEO of Kampgrounds of America (KOA), hits the road in an RV for his trip undercover.
S4.E8 ∙ Moe's Southwest Grill
Paul Damico, President of Moe's Southwest Grill, gets tatted up and journeys undercover to take an inside peek at his restaurant franchise.
S4.E9 ∙ Boston Market
Sara Bittorf, the Chief Brand Officer of Boston Market, is sent on a crucial assignment undercover by the CEO of the company.
S4.E10 ∙ O'Neill Clothing
Toby Bost, CEO of O'Neill Clothing, transforms himself from surfer dude to a "corporate kook" for his trip as an undercover boss.
S4.E11 ∙ Squaw Valley
Andy Wirth, CEO of Squaw Valley, hits the slopes for a journey undercover and olympic gold medalist Jonny Moseley helps.
S4.E12 ∙ Fatburger
Fatburger boss, Andy Wiederhorn, goes from an inmate to CEO and finds second chances are for more than just the employees.
S4.E13 ∙ ADT
Tony Wells, CMO of ADT Security Services, adds a thick beard for his undercover disguise. A salesman schools the boss on dressing for success.
S4.E14 ∙ Retro Fitness
Eric Casaburi, the founder of Retro Fitness, tackles some heavy lifting of his own on this all new Undercover Boss journey.
S4.E15 ∙ Orkin
John Wilson of Orkin goes from President to Exterminator. He breaks out a bee keeper suit and its boss vs. cockroaches in a battle to the death.
S4.E16 ∙ Undercover Boss: Epic Employees
Undercover Boss catches up with some of our most epic employees including Veronica, Angel, Ronnie, and the foul-mouthed Jacqueline.
S4.E17 ∙ Undercover Boss: Epic Bosses
Undercover Boss catches up with some of our most epic Bosses including Mitchell Modell, Steven Cloobeck, Rick Tigner, Rick Silva, and Coby Brooks.
S5.E1 ∙ Twin Peaks
Randy Dewitt, co-founder and CEO of Twin Peaks, goes undercover in his popular sports bar and grill chain that features provocatively dressed waitresses. While there, he enlists the help of UNDERCOVER BOSS alum Coby Brooks ("Hooters"), now one of the largest franchise owners at Twin Peaks, who shaves his head and also goes undercover as an inappropriate customer.
S5.E2 ∙ Loehmann's
Loehmann's CEO Steven Newman goes under cover at the New York-based department store.
S5.E4 ∙ Buffets, Inc
Anthony Wedo, CEO of Buffets, Inc., the country's largest steak buffet chain, breaks cover when he encounters a dish washer with a nasty attitude. Also, the high-energy Boss learns to work the grill station.
S5.E5 ∙ Menchie's
Amit Kleinberger, CEO of Menchie's, a popular frozen yogurt franchise, delivers a baby calf while working as a herdsman at a dairy farm. Also, the youngest Boss featured to date in the series goes deeper undercover when he dons a Menchie's mascot uniform at a kid's birthday party.
S5.E6 ∙ Alfred Angelo
Paul Quentel, President of Alfred Angelo, one of the largest bridal retailers in the U.S., is inspired after working with a hard-working, hearing impaired employee. Also, the boss isn't afraid to get in touch with his feminine side as he helps brides find their perfect wedding dress.
S5.E7 ∙ Family Dollar
Mike Bloom, President and COO of Family Dollar Stores, one of the largest discount retail companies in the country, faces his fear of heights when learning to operate a forklift that takes him 35 feet into the air. Also, the boss nearly blows his rock 'n' roll disguise when one employee invites him to a jam session.
S5.E8 ∙ Dutch Bros. Coffee
Travis Boersma, President and Co-Founder of Dutch Bros. Coffee, learns what keeps his high-energy coffee chain brewing when he journeys to El Salvador to work on the coffee plantation from which his company purchases their coffee beans. Also, the boss recruits a colleague to go undercover for him when he fears a familiar face may spill the beans on his mission at the company's headquarters.
S5.E9 ∙ Undercover Boss: Busted!
Seven previously featured "Bosses" discuss the challenges they had with keeping their identity undercover. Also, they provide updates on some of their memorable employees.
S5.E10 ∙ Massage Heights
Shane Evans, COO of Massage Heights, one of the largest massage chains in North America, must overcome her aversion to touching people when working as a massage therapist. Also, one store's disregard for company policy rubs Evans the wrong way.
S5.E11 ∙ Mohegan Sun Casino
Bruce "Two Dogs" Bozsum, Chairman of Mohegan Sun, goes undercover in the gaming, hotel and entertainment destinations as he prepares to pass the business on to the next Chairman of his Native American Tribal Council. Bozsum learns the high-stakes role of slot attending and nearly runs out of gas as he retrieves cars from the valet.
S5.E12 ∙ Hudson News Group
Joe DiDomizio, President and CEO of Hudson Group, the travel retailer that operates in 70 airports and transit terminals in the U.S. and Canada, goes on an undercover mission in his company.
S5.E13 ∙ Utah Jazz
Greg Miller, CEO of the Utah Jazz, one of the most recognizable basketball organizations in the NBA, attempts to make halftime history when he works undercover with their infamous Dunk Team. Also, the boss' team spirit is put to the test when he is asked to become a human basketball hoop as a member of the Interactive Team.
S5.E14 ∙ Undercover Employee
For the first time on UNDERCOVER BOSS, three previously featured bosses - Amit Kleinberger, CEO of Menchie's, Randy Dewitt, Co-Founder and CEO of Twin Peaks and Steve Greenbaum, CEO and Co-Founder of PostNet - send an employee undercover for a second look inside their companies, on a special episode.
S5.E15 ∙ Sky Zone
Jeff Platt, CEO of Sky Zone, the world's first indoor trampoline park, jumps into action as a referee for a children's dodgeball game. On another assignment, the 29-year-old boss - the youngest in the show's history - has trouble hiding his in-depth knowledge of the company when working in community relations.
S6.E2 ∙ Mayor of Pittsburgh
The Mayor of Pittsburgh, Bill Peduto, does a stint as a municipal employee. During his shifts, Peduto works as a refuse worker from Environmental Services collecting garbage, a carpenter with the Housing Authority installing doors, a self-sufficiency coordinator helping community members who are breaking out of the chain of poverty and an employee of the Forestry Division of the Department of Public Works operating a chain saw to cut down dead trees.
S6.E3 ∙ Bikini's Sports Bar & Grill
CEO/Founder Doug Guller of Bikinis Sports Bar & Grill, who welcomes controversy and proudly refers to his chain of restaurants as "breastaurants", investigates what is happening on the front lines of his restaurants. While undercover, Guller contends with a troublesome employee who not only refuses to don the uniform's bikini top, but also over-serves an intoxicated person. (TV-PG D, L)
S6.E4 ∙ Maaco
Jose Costa, the Venezuelan-born President of Maaco, goes under the hood to inspect "America's Bodyshop". On the job, the boss gets overheated when he finds an employee cutting corners. Additionally, the boss's detailing work could stand to be fine-tuned.
S6.E5 ∙ Phenix Salon Inc.
Gina Rivera, Founder and President of Phenix Salons INC., a franchise which offers independent salon and business professionals the opportunity to own and operate their own luxury salon suites, goes undercover to see if it will color her perception of how the company is running.
S6.E6 ∙ EmpireCLS
David Seelinger, Chairman and CEO of EmpireCLS Worldwide Chauffeured Services, a luxury chauffeured transportation leader that provides services in more than 700 cities worldwide, goes undercover to see if his company is running smoothly.
S6.E7 ∙ Rocket Fizz
Robert Powells, President and Co-Founder of The Rocket Fizz Soda Pop and Candy Shops, the largest candy and soda shop franchise in America, embarks on an emotional journey to discover what keeps his candy shops sweet.
S6.E8 ∙ Forman Mills
Rick Forman, Founder and CEO of Forman Mills Inc., one of the fastest-growing discount clothing outlets in the country, discovers some defects in his organization.
S6.E9 ∙ Stella & Dot
Jessica Herrin, CEO and Founder of Stella & Dot, a leading global direct sales company with its own boutique-style jewelry and accessories line, goes on an undercover journey to discover the real gems working within her company.
S6.E10 ∙ Armando Montelongo Companies
CEO of Armando Montelongo Companies, Armando Montelongo himself, deals with everyday life of his employees at work and as an undercover boss. Watch as he tries to conceal his identity as an electrician, a call center agent and more.
S6.E11 ∙ Gigi's Cupcakes
Gigi Butler, Founder and CEO of Gigi's Cupcakes, America's largest cupcake franchise, hopes to discover that her company has the proper ingredients to keep rising to the top.
S6.E12 ∙ Peavey Electronics
The family behind Peavey (amps, mice and guitars) send one of their own, Kyle Simmons, undercover as Courtland Gray. After visiting the Peavey store located on the legendary Sunset Blvd in Hollywood, California and a live concert that ends in a disaster because of sub par product parts. Leaving The bright lights of Hollywood behind him Kyle heads back to the Peavey plant in Meridian, Mississippi to try and figure out the reason behind his legendary company now seeing such a drastic decrease in quality, Can he save his families company, restoring the Peavey name and find a way to help the employees that have been with them from the beginning ..
S6.E13 ∙ Vivint
Todd Pedersen, CEO and Founder of Vivint, Inc., a leading provider of residential security and state-of-the-art smart home technology, goes undercover to see how his company is wired.
S7.E1 ∙ Buffalo Wings & Rings
Buffalo Wings & Rings CEO Nader Masadeh goes undercover to find out how his blossoming franchise is going in hopes of more expansion. Along the way he finds good employees and one bully who needs to be dealt with.
S7.E2 ∙ Nestlé Toll House Café
No-nonsense COO Shawnon Bellah goes undercover to make sure the future of Nestle Toll House Cafeby Chip remains sweet, but she experiences a sugar crash when she fails to meet her own customer service requirements.
S7.E3 ∙ Shopper's World
When President and CEO Sam Dushey goes undercover at Shoppers World to ensure he's filling the shoes of his grandfather who founded his company in the 1930s, he's shocked to find a security-deficient store in which shoplifters are walking away with his merchandise.
S7.E4 ∙ Muscle Maker Grill
As Tim M. Betts, the new chairman of Muscle Maker Grill, goes undercover, Rod Silva, the high-energy founder of the company, secretly gives Betts ongoing commentary as he observes the action via a live video feed.
S7.E5 ∙ YESCO
Jeffrey S. Young, co-owner of YESCO, a custom electric sign company that fabricates, installs and provides service for signs, electronic display systems and lighting, has to face his fear of heights when tasked with changing a light high above downtown Chicago.
S7.E6 ∙ Gerber Group
Scott Gerber, Principal and CEO of Gerber Group, a hospitality industry leader with 14 chic hotel bar and restaurant venues, including Whiskey Park, Whisky Blue and The Roof, goes undercover to meet his employees who keep the party going.
S7.E7 ∙ Marco's Pizza
Bryon Stephens, President and COO of Marco's Pizza, the nation's fastest-growing pizza franchise with nearly 700 locations in 35 states, goes undercover to meet the employees who rake in the "dough" for his company.
S7.E8 ∙ 4 Wheel Parts
Greg Adler, President and CEO of 4 Wheel Parts, the global leader in truck, Jeep, SUV and off-road tires, wheels, lift kits and accessories, goes undercover to meet the employees who keep his company on the right track.
S7.E9 ∙ Hamburger Mary's
Identical twin brothers Ashley and Brandon Wright, co-owners of Hamburger Mary's, a flamboyant franchise of LGBT-friendly restaurants that serve gourmet burgers and cocktails, along with drag shows and nightly entertainment, each work undercover as the other watches via a live video feed.
S7.E10 ∙ United Real Estate Group
Dan Duffy, the CEO of United Real Estate Group, a real estate franchise serving residential metropolitan markets and idyllic lifestyle and investment markets, goes undercover to meet the employees who close the deals at his company.
S7.E11 ∙ Wienerschnitzel
Cynthia Galardi-Culpepper, CEO and Chairperson of Wienerschnitzel, the world's largest hot dog chain with more than 330 locations throughout the U.S., Panama and Guam, struggles to pull her weight as just another link in the chain.
S7.E12 ∙ Golden Krust Caribbean Bakery & Grill
Lowell Hawthorne, President and CEO of Golden Krust Caribbean Bakery & Grill, goes undercover at the family-owned manufacturer, distributor and franchisor of Caribbean-inspired cuisine with 120 locations and products in 20,000 supermarkets, and discovers some of the chefs don't have the company's official recipes.
S8.E1 ∙ Build-A-Bear Workshop
Sharon Price John, President and CEO, Build-A-Bear Workshop, a worldwide experiential retail company which gives guests an opportunity to make their own customizable stuffed animal, goes undercover and learns that building bears isn't all child's play.
S8.E2 ∙ Mayor of Gary, Indiana
Karen Freeman-Wilson, Mayor of Gary, Indiana, goes undercover as a municipal employee in her own city.
S8.E3 ∙ New York & Co.
Greg Scott, CEO New York & Company, a women's fashion retailer designing on-trend, versatile, affordable collections that are available in over 480 domestic stores and on their ecommerce site, goes undercover to work alongside the people who keep his company "en vogue".
S8.E4 ∙ Painting with a Twist
Renee Maloney, co-founder and CFO of Painting with a Twist, the nation's first and leading paint-and-sip franchise where guests come together to experience a unique night out that includes friends, paint and the option to BYOB, goes undercover to meet the people who make her company a masterpiece.
S8.E5 ∙ AdvantaClean
Jeff Dudan, CEO and Founder of AdvantaClean, a Light Environmental Service franchise company that helps make homes clean, safe, healthy and energy efficient, gets down and dirty while tackling masses of mold in a water-damaged kitchen and in a tight, dark crawl space beneath another client's home.
S8.E6 ∙ The Coffee Bean & Tea Leaf
John Fuller, the new president and CEO of The Coffee Bean & Tea Leaf, one of the world's largest independent and privately owned specialty coffee and tea retailers, born and brewed in Southern California since 1963, goes undercover to meet the employees who keep his company brewing. Fuller previously went undercover in season two when he was the CEO of Johnny Rockets.
S8.E7 ∙ Taco Bueno
Michael Roper, president and CEO of Taco Bueno, a high quality Tex-Mex chain founded in Abilene, Texas in 1967, with more than 175 restaurants, goes undercover to be certain everything at his company is "bueno."
S8.E8 ∙ Associa
John Carona, founder and CEO of Associa, the leader in community association management for more than 37 years that oversees the day-to-day operations of over 9,000 HOAs and condominiums and protects the property value of 5 million owners' homes, goes undercover to meet the employees who keep his company's foundation strong.
S8.E9 ∙ Celebrity Undercover Boss: Darius Rucker
Darius Rucker. Musician Darius Rucker travels to Austin, Texas, where he goes undercover to run an open mic night, work as a roadie, and walk the city's famous Sixth Street in search of a talent. Curt and Hannah, Jocelyn, and Damiyr.
S8.E10 ∙ Celebrity Undercover Boss: Marcus Samuelsson
Internationally acclaimed chef and restaurateur Marcus Samuelsson goes undercover to find and mentor new culinary talent. During his mission, he discovers some gifted aspiring chefs at a public cooking class, a culinary institute, a high-end food truck, and a soup kitchen.
S9.E1 ∙ Celebrity Undercover Boss: Gabby Douglas
Two-time U.S. Olympic women's gymnastics team member, three-time Olympic Gold medalist, a two-time New York Times bestselling author and one of the most celebrated Olympic gymnasts of all time. Douglas goes undercover to discover incredibly gifted gymnasts and coaches.
S9.E2 ∙ Celebrity Undercover Boss: Idina Menzel
Tony Award-winning, multi-platinum recording artist and actress Idina Menzel slips into an undercover role to find the next Broadway sensation and tries to remain incognito when she's asked to sing her signature song, 'Let it Go,' to a group of children.
S9.E3 ∙ Celebrity Undercover Boss: Bethany Mota
YouTube sensation Bethany Mota channels a punk rocker when she goes undercover to link up with and mentor potential YouTube stars. While pretending she wants to start her own YouTube channel, Mota hopes things will click when tasked with teaching a dance class for a YouTube channel; picks up the beat in a beatboxing challenge on Hollywood Boulevard; and fears she won't be able to keep it together when faced with eating a cricket during a YouTube food challenge.
S9.E4 ∙ Celebrity Undercover Boss: Deion Sanders
Deion Sanders is on a mission to help people with causes which provide different activities and aid for the homeless.
S9.E5 ∙ Celebrity Undercover Boss: Jewel
Singer-songwriter Jewel, a four-time Grammy Award nominee, one of the most successful singer-songwriters of all time, who has sold over 30 million albums worldwide, goes undercover to discover gifted musicians and artisans to recruit for her Handmade Holiday Tour.
S9.E6 ∙ Celebrity Undercover Boss: Stephanie McMahon
Chief brand officer of World Wrestling Entertainment, Inc. (WWE), one of the most successful sports and entertainment brands in the world, and a longtime on-air villainous WWE character, Stephanie McMahon "slams" into undercover mode to find raw talent, and helps a young WWE fan's charitable dreams come true.
S9.E7 ∙ Celebrity Undercover Boss: Ashley Graham
Ashley Graham, accomplished model and body activist, poses as an aspiring model while seeking out like-minded curvy models and meeting a trailblazing young ballerina with a massive social media following.
S10.E1 ∙ Walk-On's Bistreaux & Bar
When Brandon Landry, founder and CEO of Walk On's Bistreaux & Bar, cooks up a plan to go undercover and make improvements as his restaurant chain faces rapid expansion, his co-owner and partner, NFL Super Bowl champion Drew Brees, trades in his Saints jersey for an apron to tackle his own separate undercover mission at a New Orleans-based location.
S10.E2 ∙ Anytime Fitness
Stacy Anderson, brand president of Anytime Fitness, works in a set of undercover missions to make sure her gyms are operating in tip top shape and tries not to break a sweat when put through a workout by a fanatically clean gym manager.
S10.E3 ∙ Dippin' Dots
The owner and CEO of Dippin' Dots goes under cover to see where the stress points are at his company.
S10.E4 ∙ Clean Harbors
When Alan S. McKim, Chairman and CEO of Clean Harbors, tackles some dirty jobs to see if his company needs cleaning up, he's faced with the challenge of working in a confined space while treating the inside of a dirty tank at a re-refinery that processes waste oil.
S10.E5 ∙ TGI Fridays
Ray Blanchette, chief executive officer, TGI Fridays, who started at the company as a manager in training on Oct. 2, 1989, finds out if he can still stand the heat in the kitchen and behind the bar, as he attempts to cook up extra business at a couple of locations.
S10.E6 ∙ Bowlero
Colie Edison, chief customer officer of Bowlero Corp and CEO of the Professional Bowlers Association, works to spare the customers from waiting too long when checking them in to bowl, and tries for a perfect game while taking food orders as a lane server.
S10.E7 ∙ Club Med
C.E.O. of Club Med North America, Xavier Mufraggi, visits Club Med properties and while undercover sees the day to day operations in some of the most beautiful locations worldwide! Starting in 1950, Club Med is the originator and creator of the all-inclusive vacation concept.
S10.E8 ∙ Smoothie King
Wan Kim, chairman of the board and CEO of Smoothie King tries to go undercover in his stores to see if improvements are needed.
S10.E9 ∙ Mayor of Shreveport
Adrian Perkins, Mayor of Shreveport, La., the second-youngest mayor in the city's history, feels the heat undercover as he faces literal fires and hard truths while being trained by city employees within the fire and police departments, the park maintenance team, and at a youth recreation center, with the goal of finding a way to deliver a brighter future for his hometown.
S11.E1 ∙ College HUNKS
College Hunks Hauling Junk and Moving co-founders Omar Soliman and Nick Friedman want to make sure their company can withstand an aggressive growth plan over the next few years, so they go on a mission to test the foundations.
S11.E2 ∙ Fremont Street Experience
CEO Andrew Simon goes undercover in his company in Los Vegas Nevada. He wants to improve the operation see why they can't keep employees at Freemont Street Experience.
S11.E3 ∙ The Vitamin Shoppe
The Vitamin Shoppe's CEO goes under cover to learn new ways to achieve added growth for her brand and to experience how her new operational changes and innovations are impacting the front lines.
S11.E4 ∙ Rita's Italian Ice & Frozen Custard
CEO and President Linda Chadwich goes undercover to see what works and what needs fixing in the field.
S11.E5 ∙ Round Table Pizza
CEO Paul Damico goes undercover in his pizza business to see how to improve it and keep it relevant.
S11.E7 ∙ Restoration 1
The self-described redneck CEO of Restoration 1 goes under cover to ensure that there are no flaws in the company playbook that would negatively impact the franchises.
S11.E8 ∙ Mayor of Fontana
Acquanetta Warren, mayor of Fontana, Calif., the fastest-growing city in Southern California, is on a mission to secure its future after the devastating impacts of the pandemic.
